Terms, Policies & Booking Info
Everything you need for booking, payment, kit and standards - in one place.
Assurance (IQA) • Event Safety • Swim Piloting • STA ATC
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General training terms & requirements:
Everything you need for booking, payment, and arriving prepared - terms, kit lists and employer info.
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STA Approved Training Centre (ATC) Policies (Please read first)
These policies explain how we manage safeguarding, assessment quality, complaints/appeals and learner data.
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How bookings work
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Choose your course & date
Select the course you’re interested in and review the available dates on the relevant course page.
If none of the listed dates work, join the waitlist.
02
Submit an enquiry
Use the contact form to submit your enquiry.
Include key details (course, preferred dates, any prerequisites).
Invoice requests must be stated at this stage.
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Complete booking & payment
If spaces are available, you’ll receive a booking form link.
Your place is only confirmed once:
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the booking form is completed in full, and
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payment is made using the details provided in the form
We do not hold provisional spaces.
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Pre-course information sent
You’ll receive joining instructions, kit lists, and any pre-learning 7–10 days before the course.